Every support message goes straight to the team that builds and maintains our software — there is no ticket maze and no phone tree. Tell us what happened and we'll work it out with you.
Contact
Write to us about anything — a question before you start, a problem in the field, a billing question, or a request about your data. We read every message that comes in.
Support email
nathan.inboxnyc@gmail.comUse the same address for support, account questions, billing, and privacy requests. If you are writing about a specific app, mention its name in the subject line so we can route it quickly.
Email supportCommon topics
If your question fits one of these, mention it in your email and we'll get to an answer faster.
Setting up a new account, adding your team, and getting the app onto everyone's phones.
Anything to do with access, ownership, and who can see what.
Something crashed, stalled, or didn't save. These are the reports we act on fastest.
Requests about the information we hold, handled by the same people who run the systems.
Before you write
None of this is required — send what you have. But a message with these details usually gets a real answer on the first reply instead of a round of questions.
To delete your account and the personal information tied to it, email us with the subject line "Delete my account" from your account address. We verify the request and complete it within 30 days. Full details are in our Privacy Policy.